Frequently Asked Questions



  • How do I register for classes?

    It’s easy! Just click the "See Schedule" or "Enroll" links for the program and level you’re interested in. Pick the class, day, and time that works best for you, then follow the simple prompts to create your account. After that, just fill in the requested info, and you're all set to go!

  • When is my first payment due?

    Your first payment is due when you register. After that, your tuition will be automatically charged to your account on the 25th of each month. We accept all major credit and debit cards. If you prefer to pay with cash or check, just make sure to submit your payment before the 25th to avoid a card charge..

  • What is autopay?

    Autopay makes it easy to stay on top of tuition! When you register, you’ll sign up for Autopay, and your payment will be automatically processed on the 25th for the upcoming month. If you prefer to pay by cash or check, just make sure to submit your payment before the 25th to avoid a card charge.

  • Can I switch class time or programs?

    Yes, you can! If you need to change your class time or program, we’re happy to help as long as there’s space in the new class. Our school year and summer schedules may differ, so you may need to choose a new class at the start of each season.

  • What happens if I miss a class?

    We know life happens, so while we don’t offer refunds or credits for missed classes, we’re happy to offer make-up classes if available at your location. Just be sure to schedule them in advance, and keep in mind they’ll need to be used within the same month and program your child is enrolled in.

  • How do I unenroll from class?

    If you need to unenroll, no problem! Just drop the class through the parent portal or let us know in writing by the 15th of the month before your next billing cycle. This helps us open your spot for another student and makes sure you won’t be charged for the following month. For example, if you’d like to stop attending classes beginning November 1st, we’d need to hear from you by October 15th.

  • What is the registration fee?

    There is an annual registration fee of $45 for one child or $61 for families with two or more children. This fee is due when you first sign up and again each year on your anniversary date. It helps cover administrative costs and a portion of our insurance, which is standard at sports and community centers across the country. We send out a reminder when it’s time to renew.

  • Does Olympia offer discounts?

    Yes! We offer sibling and multiple-class discounts:


    1st child pays full price


    2nd child = 20% off


    3rd child = 30% off


    4th child = 50% off

  • How are Olympia's instructors trained?

    Every Olympia instructor starts with Base Training, our signature onboarding program covering child development, skill progressions, class management, and safety protocols. New staff also shadow experienced coaches to learn our upbeat, age-appropriate teaching style. Training doesn’t stop there — instructors participate in ongoing development, seasonal in-services, and regular feedback so they can grow right alongside the kids they coach.

  • Can I transfer to another location?

    Yes! Just speak with the front desk at your current location, and they’ll be happy to help you make the switch.

  • What should my child wear to their first class (and all the classes after!)?

    For gymnastics or tumbling, kids should wear a leotard or sport shorts and a t-shirt — no metal fasteners like zippers or snaps, please. Bare feet are best, and hair should be pulled back if it falls past the eyes. For ninja, a t-shirt and shorts work great, paired with athletic shoes that lace or Velcro. No flip-flops or sandals allowed.

  • When will my child move up a level?

    Kids move up when they’ve mastered the skills and are ready for the next challenge — it’s not about age or time in class, but about progress. Our instructors continually assess each child and will let you know when it’s time to level up. You can track your child’s progress anytime in the Olympia app or Parent Portal using the Skill Tree. See our section on "How to Use the Skill Tree". 

  • How do Olympia's levels work?

    Our programs are built around a leveled curriculum that helps kids grow step-by-step — building strength, confidence, and skills along the way. Each level introduces new challenges designed to match your child’s age and ability. Instructors evaluate students regularly and use the Skill Tree to track progress. Once a child has mastered the skills in their current level, they’re ready to move up!

  • How does year-round enrollment work?

    At Olympia, enrollment is simple and flexible. Kids stay enrolled from August through May, so there’s no need to re-register each month. Summer classes are offered separately in June and July, giving families the choice to continue or take a break. You can join, pause, or return to classes anytime, and tuition is billed monthly to keep things easy.

  • How does monthly tuition work?

    Tuition is charged monthly and remains the same regardless of how many weeks are in that month. Some months may have four classes, others five — it all evens out over time. We do not prorate or increase tuition based on the number of class days in a given month.

  • What is the 30 day money back guarantee?

    We want you to love your experience at Olympia. If you're new and decide within your first 30 days that it’s not the right fit, we’ll refund 100% of your tuition — no questions asked. It’s our way of giving families peace of mind as they get started.

  • Does Olympia offer private lessons?

    Yes! Private lessons are available for gymnastics, tumbling, ninja, and team students. They’re a great way to focus on specific skills with one-on-one coaching. To schedule, contact your instructor or local gym directly. Rates vary by instructor. Full details can be found on your program’s Private Lesson page.

  • How to be ready for your child's first class

    We want your child to feel comfortable and ready to move! Long hair should be tied back and out of the face. For Ninja classes, students must wear clean tennis shoes (no sandals or slip-ons). Gymnastics students may wear a leotard, or shorts and a t-shirt—leggings or other form-fitting exercise clothes work well too. Please avoid clothing with snaps, zippers, buckles, or buttons, as these can be unsafe on equipment. Jewelry should be left at home, and don’t forget to bring a water bottle. Most importantly, come with a smile and be ready to have fun!

Have More Questions?

We’d love to hear from you. Choose the most convenient method and we’ll get back to you as soon as we can.

A young girl with pigtails sticks her tongue out while sitting on a balance beam, watched by a coach in a gym.